Privacy Policy Overview

This privacy policy outlines how we handle personal data collected through our website.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Data category

Data Collection Practices

We collect personal data such as names, contact information, and other relevant details necessary for providing our services.

The categories of data collected depend on how users interact with our services.
Source category

Sources of Data

We obtain personal data from forms completed by users, as well as through their usage of our website and services.

Data is received directly from users or generated through service interactions.
Cookie category

Types of Cookies Used

We utilize different types of cookies, including essential cookies for functionality and analytical cookies for performance tracking.

Cookies vary by purpose and may be session-based or persistent.
User control

Cookie Management

Cookies can be managed through browser settings, allowing users to control their cookie preferences.

Users may adjust cookie preferences through browser settings at any time.
How data is used

Purposes of Data Processing

We process personal data for purposes such as service delivery, customer support, and compliance with legal obligations.

Processing is limited to the purposes described in this policy.
Who may receive data

Data Sharing with Partners

We may share personal data with service providers who assist us in delivering our services, under strict confidentiality agreements.

Third parties receiving data are bound by confidentiality obligations.
User Rights

User Rights

Users have rights regarding their personal data, including access, correction, and deletion under applicable law.

Rights may be subject to legal limitations in certain circumstances.
Requests

Rights Requests

Users may submit requests regarding their rights, and we will address these requests in accordance with legal requirements.

We respond to verified rights requests within the timeframe required by law.
Data Retention

Data Retention Policy

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy.

Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates

Policy Updates

We will notify users of significant changes to this policy via our website or direct communication.

Material changes to this policy are communicated through appropriate channels.
Privacy Office

Contact Information

Phone
+27 76 289 7528
Address
18 Common Road, Strandfontein, Mitchells Plain, 7785
General inquiries